Contact CORE

TEL: 1-888-587-3263
FAX: 1-866-676-4073

Welcome to CORE for patients and their caregivers
Patients are at the CORE of what we do!

Insurance and reimbursement issues can be complicated and difficult to manage. That's why Teva Oncology offers CORE (Comprehensive Oncology Reimbursement Expertise), a convenient reimbursement resource for patients and their healthcare providers. CORE provides a support program and online tools and resources to help make it easier to understand the reimbursement process.

The CORE Hotline is a service provided by Teva Oncology to help patients and their physicians understand the complexities of reimbursement.

The CORE Hotline can be accessed by dialing toll-free 1-888-587-3263.

Reimbursement consultants are available 9 am to 8 pm (ET) Monday through Friday.

The CORE Hotline Reimbursement services include:

  • Benefit verification and coverage determination
  • Precertifications / prior authorization support
  • Coverage guidelines and claims investigation assistance
  • Support through the claims and appeals process
  • Templates for letters of medical necessity
  • Teva Cares Foundation patient assistance program referrals

HIPAA Information: This site is being offered to you, the healthcare provider, on behalf of your patients, with the understanding that you have obtained signed permission from your patient to provide their information to CORE. Any information submitted to CORE will remain confidential and will not be used for promotional purposes. If you would like to learn more about protecting the privacy of personal health information, please go to the U.S. Department of Health & Human Services at

United States Residents: Disclaimer: These sections are intended to provide information for residents of the U.S. only.