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   The Appeals Process
Your doctor has decided your Cephalon Oncology product is the right treatment for you, but your insurance plan has denied coverage. Here's an example of how your physician would appeal a denial of coverage:
 
  Here is an example of how the reimbursement process works:
 
  1. Your physician's office determines why your insurance plan has denied coverage of your TRISENOX® or TREANDA® treatment. The CORE Hotline team can help your physician's office evaluate your plan's requirements.
  2. Your physician's office gathers the information and fills out the paperwork that is necessary to submit an appeal to your insurance plan.
  3. Your physician's office submits the appeal to your insurance plan.
  4. If your appeal is successful, your physician obtains reimbursement for your TRISENOX® or TREANDA® treatment. If your appeal is denied, the CORE Hotline team can assist your physician with further appeals.
 
 
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  United States Residents: Disclaimer: These sections are intended to provide information for residents of the U.S. only.